Trust is paramount, even more so if you ask someone to assist with their computer or smartphone.
Before you decide to hire me please feel free to ask me for references.

• You book a date & time from the following page.

• If you need assistance with your smartphone or tablet you would need to download and install the HelpDesk Host app prior to the call -
  for Android: https://play.google.com/store/apps/details?id=com.idrive.helpdesk.host
  for iPhone: https://apps.apple.com/in/app/helpdesk-host/id1529442180
  
  

• If you need assistance with a PC or Mac you would need to visit https://help.remotepc.com/

• At the agreed time I would call you, ask you to open a browser and give you a 9 digits code so I could  so I can see your screen.

• The session starts and is recorded.

• At the end of the session the remote connection will be closed and I won't see your screen anymore.

• The video recording is emailed to you so you can re-watch it in the future.

Yes the video recording will have the sound track of our discussions during the session.

I am fluent in English and French, and have some knowledge of German.

As long as you have a connection to the internet you should benefit from those services.
You would always learn something new and gradually feel more empowered with your smartphone or computer.

No we do not do hardware repairs (e.g. replacing phone's broken screen, computer's faulty hard drive, .. ) but can recommend trusted partners.

Yes I can help small businesses